Privacy policy

Award Painting Pty Ltd (“we”, “us”) respects your privacy and handles personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This page explains what we collect through this website and what we do with it.

What we collect

When you submit our quote form we collect the details you enter: your name, phone number, email address, property address and the description of the job. We collect nothing else through the form.

How we use it

Form submissions are emailed to us so we can respond to your enquiry, arrange a walkthrough and prepare your quote. We use your details only to deliver the service you asked about. We do not sell, rent or trade your personal information, and we do not add you to marketing lists.

Analytics

This site uses Google Analytics to understand how visitors use it, such as which pages are read and how people found us. Analytics data is aggregated and does not identify you personally. You can opt out with the Google Analytics opt-out browser add-on.

Storage and security

Enquiry emails are held in our business email account, protected by the account’s standard security controls. We keep enquiry details for as long as needed to handle the job and our records obligations, then delete them.

Access and correction

You can ask us at any time what personal information we hold about you, ask us to correct it, or ask us to delete it. Call 0401 991 210 during trading hours (Mon to Sat, 7am to 5pm) and we will action it.

Questions

For any privacy question or complaint, call 0401 991 210. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).